Run the Business

In this line of business, we provide all services for our customers within the framework of service level agreements needed for the current support of their business processes. At present, more than 2,000 users in more than 200 locations use our IT services. The service offer includes the fields

• IT Application Service Providing
• IT Equipment
• IT Service Center

IT Application Service Providing:  You use your applications, we do the rest

In our role as Application Service Provider (ASP), we offer a very broad spectrum of services for our customers’ utilization of information systems. We provide the desired applications and everything needed for a successful utilization.

Our customers are able to use our IT services wherever they are located. We run the necessary system infrastructure in our computing centers and secure the safety and availability of the systems. Thanks to our global network, we are able to operate any location worldwide.

The IT services offered by our company support the business processes of our customers to the best possible degree - and with our service portfolio, we cover the complete multitude of requirements in the various company divisions.

IT Services Portfolio:  We’ve got the suitable IT service for each company division

We arrange the volume and the quality of the individual services by means of service level agreements. This gives our customers and us the necessary security in planning the provision and use of IT services. To illustrate the wide range of IT services offered by our company, we have listed below the most important services our customers utilize to support their business processes.

IT Equipment:  It’s your choice – we provide the desired computer systems for you

No matter if it is a desktop, notebook, printer or PDA – regardless of which type of equipment our customers require in order to use their applications: we provide the appropriate full-serviced IT equipment for you – in the workplace, home office, or abroad.

IT Service Center:  Always ready to listen to you

The BEIT Service Center represents the expert contact for our customers regarding all matters in connection with IT.

The Service Center team has a comprehensive, professional competence that utilizes efficient user-help-desk-technologies for problem analysis and user advice. Having direct access to developers and experts, we are able to deal quickly, even with special problems.

Our services include:

• central point of contact for the user support
• technical support with remote diagnosis and remote support
• advice and resolving of problems